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Boehringer Ingelheim Canada

5180 South Service Road Burlington,
Ontario Canada L7L 5H4
Phone: 905-639-0333
Phone (toll-free – Human Pharma and Animal Health inquiries): 1-800-263-5103

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ASKBI, or Assisted Search Knowledgebase, is Boehringer Ingelheim (Canada) Ltd.’s online medical information resource on human prescription products provided exclusively to Canadian-licensed health care professionals. Health care professionals can access medical information 24/7 in the format of standard response documents and medical slide decks.

ASKBI is intended for Canadian-licensed healthcare professionals only. A valid Canadian license number is required to log in. Please click here to enter ASKBI.

Medical information

The goal of the medical information team is to provide health care professionals with accurate and up-to-date medical and scientific information on human prescription and consumer health care products.

Medical Information can be reached at 1 (800) 263-5103 Ext. 84633.

Disclaimer

This website is not intended as a method of reporting product-related side effects or product complaints for any Boehringer Ingelheim product.

Please report product-related side effects to our drug safety reporting line at 1-800-263-5103 Ext. 87233.

For logistical information please call our Customer Care Team at 1-800-263-2425.

Animal Health products

For technical product inquiries (dosing, protocol, etc.) please call our Technical Services Department:
Avian: 1-833-GoAvian
Bovine: 1-833-CowVets
Equine: 1-855-Equine5
Pet: 1-833-InfoPet
Swine: 1-833-33Swine

For logistical information please call our Customer Care Team at 1-800-567-1885.

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