Terms of Use

Last updated: April 25, 2024

The following terms and conditions, together with any documents expressly incorporated by reference herein (collectively, “Terms of Use”), apply to your use of the websites and web-based and mobile applications upon which these Terms of Use reside (collectively, the "Site"). The Site is owned or controlled by Boehringer Ingelheim Pharmaceuticals, Inc. or its affiliates (collectively, “Boehringer,” “we,” “us,” or “our”). For purposes of these Terms of Use, “affiliates” means any entity or person, directly or indirectly, owning a controlling interest in, owned by, or under common ownership control with, Boehringer. These Terms of Use constitute a legally binding agreement between you, the person using the Site (“you” or “your”), and Boehringer. If you are entering into these terms on behalf of an entity, you hereby represent and warrant that you have the requisite authority to bind such entity.

We are committed to protecting the privacy and security of your information. Please review our Privacy Statement, which is incorporated into these Terms of Use by reference, for additional information about our privacy practices and principles.

Please read these Terms of Use carefully before using this Site. BY ACCESSING THIS SITE IN ANY WAY, YOU ACCEPT AND ARE BOUND BY THESE TERMS OF USE AND ALL APPLICABLE LAWS AND REGULATIONS. THESE TERMS OF USE CONTAIN DISCLAIMERS OF WARRANTIES AND LIABILITY, A MANDATORY INDIVIDUAL ARBITRATION PROVISION, AND A CLASS ACTION WAIVER. IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN YOU ARE NOT PERMITTED TO USE THIS SITE. 

Health and Medical Service Disclaimer
Our Site may contain from time-to-time information related to various health, medical and fitness conditions and their treatment (collectively, the “Content”). This Content is not intended to be a substitute for the advice, treatment or recommendations of a health care professional. You should always consult a physician for diagnosing and treating a health or fitness problem, and before using any drug product discussed on this Site. Boehringer is not engaged in rendering medical advice or services.Your use of this Site does not create a doctor-patient relationship between you and Boehringer. In the event of a medical emergency, please call emergency services immediately.

The Content is presented in summary form, is general in nature, and is provided for informational purposes only. The Content is not intended in any way to be a substitute for professional medical advice and should not be interpreted as treatment recommendations. Only a physician who has had an opportunity to interact with the patient in person, with access to the patient’s records and the opportunity to conduct appropriate follow-up, can provide recommendations for treatment.

Eligibility to Use the Site
We do not permit individuals under 18 years of age to become registered users of the Site. By using the Site, you represent and warrant that: (i) you are at least 18 years of age; and (ii) you have the right, authority, and capacity to enter into and to abide by the terms and conditions of these Terms of Use.

Accessing the Site and Account Security
In order to access certain pages and features on our Site, you may be asked to register by creating a username and selecting a password. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Statement, and you consent to all actions we take with respect to your information consistent with our Privacy Statement. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Site, or any features at all. 

You may not select or use as a username: (i) a name of another person with the intent to impersonate that person; or (ii) a name subject to any rights of a person other than you without appropriate authorization. You are responsible for safeguarding your username and password. If you believe that your password has been compromised, lost, or stolen, or that someone may attempt to use your account without your consent, promptly notify us.

Collection of Personal Data
You acknowledge and agree that the Site collects Personal Data, as described in more detail in our Privacy Statement. You acknowledge and agree that We may collect, transmit, store, and use your Personal Data to fulfill your requests or provide you with products, services, or information related to the Site.

Indemnification
You agree to defend, indemnify, and hold Boehringer and its affiliates, directors, officers, parents, subsidiaries, employees, and agents harmless against any claims, demands, actions, damages or other liabilities, including expenses and attorney’s fees, relating to your violation of these Terms of Use, any applicable laws, or any other claim that arises from or relates to your use of this Site. Boehringer reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Boehringer in asserting any available defenses.

Disclaimer of Warranty
THE CONTENT OF THIS SITE IS PROVIDED BY BOEHRINGER AS A SERVICE TO ITS CUSTOMERS. THE INFORMATION PROVIDED IN THESE SITES IS FOR INFORMATIONAL PURPOSES ONLY. BOEHRINGER IS NOT OFFERING THIS SITE, IN WHOLE OR IN PART, FOR SALE TO YOU. THESE TERMS ARE NOT A CONTRACT FOR SALE, AND THESE WEB SITES ARE NOT A “GOOD” WITHIN THE MEANING OF THE UNIFORM COMMERCIAL CODE. INSTEAD, THIS SITE IS PROVIDED FOR FREE. 

THIS SITE AND THE CONTENT ARE PROVIDED “AS IS.” BOEHRINGER, ITS PARENT COMPANY, ITS AFFILIATES, ITS LICENSORS, AND ITS SUPPLIERS (THE “COVERED ENTITIES”), TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. SPECIFICALLY, THE COVERED ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SECURITY OF THE SITE OR ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS, SUITABILITY OR TIMELINESS OF THE CONTENT, SOFTWARE, TEXT, GRAPHICS, TOOLS, LINKS, PRESCRIBING INFORMATION, MEDICATION GUIDES, OR OTHER COMMUNICATIONS PROVIDED IN OR THROUGH THE USE OF THIS SITE, OR ANY OTHER THIRD-PARTY MATERIALS MADE AVAILABLE ON THIS SITE. WE MAKE NO WARRANTY THAT THIS SITE WILL BE AVAILABLE, UNINTERRUPTED, ERROR FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability
IN NO EVENT SHALL THE COVERED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RESULTING FROM: (A) USE OF THE SITE; (B) UNAUTHORIZED ACCESS TO YOUR DATA; (C) CONDUCT OF ANY THIRD PARTY ON OUR SITE; OR (D) ANY OTHER MATTER THAT RELATES TO THESE TERMS OR IS BEYOND OUR REASONABLE CONTROL.

THE MAXIMUM LIABILITY OF THE COVERED ENTITIES TO YOU UNDER ALL CIRCUMSTANCES FOR ALL LOSSES (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS (USD) OR THE AMOUNT PAID BY YOU TO ACCESS OUR SERVICES. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN BOEHRINGER AND YOU. THIS SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

Dispute Resolution
These Dispute Resolution procedures apply to any claim or disagreement that arises as of the effective date of this notice and will not be applied retroactively.

You agree that whenever you have a disagreement with us arising out of, connected to, or in any way related to these Terms of Use, you will send a written notice to us (a “Demand”). You agree that the requirements of this section will apply even to disagreements that may have arisen before you accepted these Terms of Use. You must send this Demand to the following address (the “Notice Address”):

Boehringer Ingelheim USA Corporation
P.O. Box 368
900 Ridgebury Road
Ridgefield, CT 06877-0368
Attn: Corporate Affairs

With a copy to:
Boehringer Ingelheim USA Corporation
900 Ridgebury Road
Ridgefield, CT 06877-0368
Attn: General Counsel 

Informal Dispute Resolution. You agree that you will not take any legal action, including filing a lawsuit or demanding arbitration, until ten (10) business days after you send this Demand.

Binding Arbitration. If we do not resolve this disagreement to your satisfaction within ten (10) business days, and you intend on taking legal action, you agree that you will file a demand for arbitration with the American Arbitration Association (the “Arbitrator”). Review this section carefully. This arbitration provision limits your and Boehringer ’s ability to litigate claims in court and you and Boehringer each agree to waive your respective rights to a jury trial or a state or federal judge. You agree that you will not file any lawsuit against us in any state or federal court. You agree that if you do sue us in state or federal court, and we bring a successful motion to compel arbitration, you must pay all fees and costs incurred by us in court, including reasonable attorney’s fees.

Please note that for any such filing of a demand for arbitration, you must effect proper service under the rules of the Arbitrator, and that notice to the Notice Address may not suffice. If, for any reason, the AAA is unable to provide the arbitration, you may file your case with any national arbitration company. The Arbitrator shall apply the AAA Consumer-Related Disputes Supplementary Procedure as effective September 15, 2005. You agree that the Arbitrator will have sole and exclusive jurisdiction over any dispute you have with us. You understand that the Federal Arbitration Act allows for the enforcement of arbitration agreements, and you agree that it applies.

Class or Collective Action Waiver. You agree that you will not file a class action or collective action against us, and that you will not participate in a class action or collective action against us. You agree that you will not join your claims to those of any other person. Notwithstanding any other provision in these Terms of Use, if this class action waiver is invalidated, then the agreement to arbitrate is null and void, as though it were never entered into. Any dispute at that time in arbitration will be dismissed without prejudice and refiled in a court. Under no circumstances do you or we agree to class or collective procedures in arbitration or the joinder of claims in arbitration.

We agree that we will not file a class or collective action against you, and that we will not participate in a class or collective action against you, for any disagreement arising out of, connected to, or in any way related to these Terms of Use. We agree that we will submit all disputes with you to arbitration before the Arbitrator.

Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the Arbitrator. These Terms of Use and their performance shall be governed by the laws of the State of Connecticut without regard to its conflict of laws provisions. Each party consents and submits to the exclusive jurisdiction of the state and federal courts located in Clark County, the State of Connecticut in all questions and controversies arising out of your use of the Site and these Terms of Use.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU PERMANENTLY AND IRREVOCABLY WAIVE YOUR RIGHT TO BRING ANY CLAIM OR CAUSE OF ACTION ARISING FROM OR RELATING TO YOUR USE OF THE SITE OR ANY CONTENT UNLESS YOU BRING THE CLAIM OR ACTION WITHIN TWO (2)] YEARS FROM THE DATE ON WHICH SUCH CLAIM OR ACTION AROSE OR ACCRUED.

Third-Party Content
Our Site may provide access to third-party websites and services. We do not control the content of such websites and services, and we are not responsible for their content, practices, or standards. Inclusion of any third-party link does not imply a recommendation or endorsement by us. We are not responsible for any damages or injuries of any kind arising in connection with the content of linked third-party sites, services, advertisements, or other resources framed within our Site. We do not make any representations regarding the content or accuracy of third-party sites. Your use of third-party sites is at your own risk and subject to the terms and conditions of use for such sites.

Click-Through Agreements
When you sign up to use a special feature of a Site, you may be asked to agree to special terms governing your use of the special feature by checking a box or click on a button marked “I Agree,” “Accept,” or some other phrase that signifies your agreement. This type of agreement is known as a click-through agreement and by checking the box or clicking the “I Agree” button, you are agreeing to be bound by the special and/or additional terms as set forth in the specific agreement.

Product Information
The information on Site is intended for use only by U.S. residents only. This Site may contain information about products not available in other countries or regions of the world or that may be available under a different trademark or name. Other countries may have laws, regulatory requirements, and medical practices that differ from those in the United States and may require different or additional information. Therefore, product information on the Site may not be appropriate for residents of other countries. By using this Site, you hereby agree that any and all Personal Data collected through the Site may be transferred to the United States for processing; conversely, Personal Data collected through the Site may be transferred outside the United States for processing, as noted in the Privacy Statement [include hyperlink].

Site Operability
We do not warrant that the Site will be compatible or interoperable with your mobile device or any hardware, software, equipment or device installed on your mobile device or used by you to access and use the Site in connection with your mobile device (“Accessories”). You acknowledge that compatibility and interoperability problems: (a) may cause the performance of the Site, your mobile device and any Accessories to diminish or fail completely; (b) may result in permanent damage to your mobile device and any Accessories; (c) may result in a loss of data on your mobile device or Accessories; or (d) may result in the corruption of software and files located on your mobile device and any Accessories. You acknowledge and agree that Boehringer shall have no liability to you for any losses suffered resulting from or arising in connection with compatibility or interoperability problems.

Intellectual Property
Subject to your continued compliance with these Terms of Use, we grant you a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to access and use our Site for your personal, noncommercial use, and not for the benefit of any third party. Boehringer retains ownership of the Site and all rights therein. 

The Content of this Site is protected under applicable copyright and trademark laws. Unless otherwise indicated, all logos, names, designs, and marks on the Site are trademarks or service marks owned or used under license by Boehringer. The use or misuse of any of these marks or other information is strictly prohibited. Further, copying, redistribution, or publication of any part of this Site is prohibited. All images and text are our property and may not be downloaded, distributed, stored, reused, reposted, modified, or otherwise used except as provided herein without our express written permission.

You may not reproduce, modify, sell, distribute, or otherwise exploit any part of the Site or Content for any commercial purpose without our express written consent. Furthermore, except for the limited rights granted in this Section, you will not (and will not encourage or assist any third party to): (i) modify, repair, or otherwise create derivative works of the Site or any software or technology included in or used or distributed by Boehringer  to provide the App; or (ii) reverse engineer, disassemble, or decompile the Site, or otherwise attempt to discover or recreate the source code for the Site.

Miscellaneous
If any provision of this Agreement is unlawful, void or unenforceable, you agree that the provision will be enforced to the maximum extent permissible, and the remaining provisions contained in these Terms of Use shall continue in full force and effect. If Boehringer fails to act with respect to your breach or anyone else's breach on any occasion, Boehringer is not waiving its right to act with respect to future or similar breaches.

These Terms of Use constitute the entire agreement between you and Boehringer regarding your use of this free Site. As described above, your use of certain services and features may be subject to additional terms as outlined in click-through agreements. Those additional terms are incorporated by reference into these Terms of Use. No advice or information, whether oral or written, obtained by you from Boehringer shall alter the terms of these Terms of Use.

Changes to Terms of Use
We reserve the right to make additions, deletions, or modifications to these Terms of Use at any time without prior notification. Your continued use of the Site following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

Contact Us
If you have any questions, complaints, or claims relating to the Site or these Terms of Use, or if you would like to receive a copy of these Terms of Use in an alternative format, please contact us at:

Boehringer Ingelheim USA Corporation
P.O. Box 368
900 Ridgebury Road
Ridgefield, CT 06877-0368
Attn: Corporate Affairs

With a copy to:
Boehringer Ingelheim USA Corporation
900 Ridgebury Road
Ridgefield, CT 06877-0368
Attn: General Counsel