Boehringer Ingelheim International GmbH (hereafter "Boehringer Ingelheim") takes the protection of your personal data seriously. This privacy statement describes what personal data are collected by this website and how these data are processed. The nature, extent and purpose of the collection and processing of personal data depend on the actions of the user during the visit of this website. In any event, collection and processing of personal data will only take place conformable to the applicable law.

1. General Privacy Notice

This data privacy statement explain how Boehringer Ingelheim International GmbH (hereafter "Boehringer Ingelheim", "we", "us") processes which personal data of you for which purposes. In any event, collection and processing of personal data will only take place conformable to the applicable law (i.e. the General Data Protection Regulation, "GDPR").

• Information which you voluntarily disclose to us by e-mail or other means, whether pursuant to a contract or otherwise, including through the "Contact" link on our website,
• All such information that is made available to us by your browser when you visit our website, viz., the date and time of the enquiries put forth by you, your browser language, etc.
• Certain types of information, automatically received and stored whenever you network with us, e.g., through "cookies", called "pixel tags", "web beacons", "clear GIFs" or similar means, as discussed in detail below

This privacy statement does not apply to any non-personal information disclosed by you or collected by us or any personal information or data which is in the public domain or which is disclosed pursuant to law.

BI may disclose your personal information if required to do so by law, or if required to be disclosed to any Government agencies who are mandated under law to obtain such information for the purpose of verification of identity, or for prevention, detection, investigation, including cyber incidents, prosecution and punishment of offences, or in the good-faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with legal process served on BI or the site,
• Protect and defend the rights or property of BI and its family of websites, or
• Act in urgent circumstances to protect the personal safety of BI employees, users of BI's products, or members of the public.

To the extent required by applicable laws, your consent will be obtained prior to disclosure of any sensitive personal data or information collected from you, which consent may be given by you by implication or specification, including in terms of your use of our website and implied awareness of the terms of this privacy statement governing such use.

BI may use your information for internal business purposes, such as analyzing and managing its businesses. Your information collected from the Website may be combined with other information collected by BI via other online or offline sources, with demographic information and other information that is available in the public domain.

Your information may be stored and processed in India or any other country in which BI or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

On this page we provide information about our handling of personal data in connection with this website (1. General Privacy Notice) and when adverse reports are reported (2. Privacy Notice for Pharmacovigilance)

Contact form or other requests

We process your data in order to provide you with the agreed or requested services on this website:

• If you register and log in;
• if you take part in training courses or events;
• if you send us inquiries about products or possible adverse event.

The legal basis is Article 6 (1) b) GDPR

Login to Password Protected Areas

When you login to a protected area of the website or when you order information material, Boehringer Ingelheim may ask you to provide personal data (in particular full name, email address, and – where required e.g. for the purpose of the area you login to – postal address, profession and other information). Where providing such data is not mandatory for the login or order, this is indicated.

Where necessary, you can modify the data entered by editing your account/profile (in case of a password-protected area) or by sending an email to info@boehringer-ingelheim.com asking to have your account data modified.

Log data

When using the website, temporarily certain data, including data sent by your browser (IP address, cookies, referring web page, time and date, content viewed) will be stored. As far as such data is personal data, Boehringer Ingelheim will, unless you have otherwise given your consent, only use such data where required for the use of the website (including for maintenance reasons such as preventing attacks), for statistical purposes and/or to fulfil a contract with you.

Boehringer Ingelheim will also use this information in pseudonymized form in order to design and improve the website in a needs-based manner. You can find more information regarding this in the "Cookies" section.

Data Transfer to Third Parties

Boehringer Ingelheim only transfers personal data to third parties when you have expressly given your consent, when required to deliver services that you want to use, or when the data transfer is otherwise justified under the applicable law and it is made sure that your legitimate interests are observed.  Boehringer Ingelheim undertakes to provide an adequate protection of personal data transferred outside of the European Union, regardless whether such data is processed by other Boheringer Ingelheim group companies or other third parties.

Deletion

Boehringer Ingelheim processes your personal data for as long as necessary for the purpose of the processing, which mainly is the provision of our services requested by you. This means for example that we send you newsletters for as long as you did not withdraw your subscription or that we store your user account data (login, profession, name etc.) for as long as you maintain a user account with us.

We will retain personal information for as long as necessary for the particular business purpose or purposes for which it was collected. If you revoke your consent, delete user accounts or object to data processing, we will delete the data collected in a timely manner. 

In some cases we are obliged to keep data to comply with statutory retention periods (e.g. in the context of pharmacovigilance). In such a case, we will ensure that your data will only be used to comply with the retention obligations and not for other purposes.

Your Rights

You can request information which personal data we store. If you have provided personal data based on a contract or consent, you have the right to receive this data in a common and machine-readable format.
In justified cases, you may also request the deletion, correction or limitation of the processing of your data. If your personal data is transferred to a country outside the EU that does not provide adequate protection, you may request a copy of the contract that provides adequate protection of personal data.

Where you provided consent for the use of your personal data, you can withdraw your consent at any time with future effect.

If we use your personal data on the basis of a balance of interests, you can object to the use of your data. In this case, we will no longer use your data unless our interests prevail. You can object to the use of your data for direct marketing purposes, e.g. the receipt of mailings, at any time without further consideration.

Information Requests; Right to Withdraw Consent

On your request, we will inform you in writing or electronically whether and what data relating to you Boehringer Ingelheim has stored and will review any requests you may have to delete, correct or block personal data. Please send your request to:

Boehringer Ingelheim International GmbH
- Data Protection Officer –
Binger Straße 173
D-55216 Ingelheim am Rhein
Germany

Email: datenschutz@boehringer-ingelheim.com

The same applies if you want to withdraw a consent you may have given to the collection and/or processing of your personal data. Such consent can be withdrawn at any time with effect for the future by mail or email to the above addresses.

Data Protection Grievance Officer in India:

Please submit your grievances if any, with respect to processing of information such as sensitive personal data or information that you have provided to Boehringer Ingelheim India Pvt. Ltd.

Please send your request to:

Email: DataProtectionGrievanceOfficer.IN@boehringer-ingelheim.com

2. Privacy Notice for Pharmacovigilance

Purpose of the data collection

Thank you for reporting adverse events or other pharmacovigilance relevant information to a Boehringer Ingelheim product to Boehringer Ingelheim Pharma GmbH & Co KG, Binger Straße 173, 55216 Ingelheim am Rhein. Your report is very important for public health. We will use and share this data solely for pharmacovigilance purposes. (Pharmacovigilance is the detection, assessment, understanding and prevention of adverse effects or any other medicine-related problem.) 

Handling of the report (sharing with Boehringer Ingelheim companies and authorities)

Boehringer Ingelheim Pharma GmbH & Co KG will share the report with Boehringer Ingelheim International GmbH who is operating the global pharmacovigilance database. 
Boehringer Ingelheim is obliged to report pharmacovigilance relevant information to health authorities worldwide (including to countries that may have another level of data protection compared to the EU).¹ The reports will contain details about the incident but only limited personal data:

• For Patients, the report will only contain, [age / date of birth / year of birth], gender and initials as provided, but never the patient's name.  
• For the reporting individuals, the report will include the name, profession (e.g. physician, pharmacist), initials or address, email and phone number as provided. The contact information is required to be able to follow-up with the reporter to gain high quality and complete information on adverse events. If the reporter does not wish to provide his contact details to Boehringer Ingelheim or authorities, “Privacy” is entered in reporter's names field.

Where your data is shared with other Boehringer Ingelheim companies, business partners or service providers outside of the EU, we will provide an adequate protection of personal data.

Retention period

As reports about adverse events are important for public health reasons, reports are kept for minimum of 10 years after withdrawal of the product in the last country where the product is marketed.  

Cookies

This website uses cookies. A cookie is a small text file, downloaded on to a device when the user accesses certain websites. Cookies are widely used in order to make websites work, or work more efficiently, as well as to recognize your device on subsequent visits to provide information to the owners of the site.

If you do not want cookies on your computer (or other device), you can deactivate them in your browser settings. However, deactivating cookies may affect the usability and functionality of this website.

This website uses the following categories of cookies:

I. Necessary cookies

Necessary cookies are used for "technical" reasons, such as re-establishing a user’s session at login if their previous session was cancelled due to user inactivity. Such cookies are not used to analyse use of our website.

II. Analytics

These cookies help us analyzing use of our website and identify options for improvement:

Updates to this Policy

This Privacy Policy was last updated on 19^th Nov 2018. From time to time we may change our privacy practices. We will post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Adobe Analytics (Omniture) 

This website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited (“Adobe”). Adobe Analytics uses cookies in order to analyze overall traffic and usage patterns through this website on behalf of Boehringer Ingelheim. The IP address collected by the cookie is anonymized before geo-localization is performed. Adobe will not associate your IP address with any other data held by Adobe. You can prevent Adobe’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under http://www.adobe.com/privacy/opt-out.html.