MMH 對外社會企業家的支持以解決問題 對內人才培育以共同努力

阿根廷的高階主管Eduardo Sorlino，鼓勵同事們成為變革者

每年百靈佳殷格翰的高階主管與推動變革的阿育王 Ashoka 社會企業家都會進行為期六個月 MMH 的「高階主管常駐計畫」（Executive in Residence Program, EiR）。在這期間，他們透過遠端合作，共同研究和社會企業家們組織發展中的關鍵挑戰，計畫結束後，高階主管會前往當地派駐一到四週。這是一個相互學習的歷程，社會企業家可以了其解決方案的影響，而企業員工也能獲得必要的新技能和創新的方法，應用於他們的日常工作中。

開啟變革之旅-一起前進吧！

2022年，APUB 地區（阿根廷、巴拉圭、烏拉圭和玻利維亞）總經理兼人類製藥負責人 Eduardo Sorlino 參與了 EiR 計畫，並與阿育王 Ashoka 研究員 Gustavo Farrugia（La Higuera 創辦人）合作。La Higuera 位於阿根廷北部的查科省，致力於藉由一個新開發的系統，整合專業醫療知識、大學和公共機構的資源，激發當地居民積極參與自身醫療保健，為資源不足的社區提供高品質的醫療服務。

在計畫啟動之初，Eduardo 決定不僅僅是與 Gustavo 展開一對一合作，而是擴大實施範圍。他認為，有必要賦予這段經歷更強的集體意識。他表示：「從一開始，我就決定不單打獨鬥，因此邀請了團隊中的三名成員一起加入這個計畫。」

多元化的團隊，更出色的解決方案

為促進團隊成員之間的理解與合作，La Higuera、百靈佳殷格翰和阿育王 Ashoka 三方首先展開了虛擬會議。Eduardo 分享道：「最激動人心的部分，是我們實地拜訪查科，並花了三天時間與當地組織直接合作。」

百靈佳殷格翰的團隊成員來自不同背景和專業領域。經過這次實地拜訪後，大家更深入理解了所服務社區面臨的挑戰和需求，從而發現可以真正貢獻的機會。正如 APUB 區負責人 Ezequiel Pasman 所言：「Eduardo 的目標不僅是讓團隊獲得現場經驗，更是實際解決社會問題，並做出有意義的貢獻。」

動物健康部公關經理兼 MMH 南美洲負責人 Cecilia Miranda 是 Eduardo 邀請參與此次合作的團隊成員之一。對她來說，與多元化團隊合作對支持 La Higuera 的專案至關重要。她說：「我們團隊成員擁有各種不同的背景、經驗和動機，這使我們能夠帶來多樣化的觀點；每個人都發現了獨特的合作機會，從而為社區創造了更大的積極影響。」

長期的跨部門合作

Eduardo 說：「我們返程時帶著更多靈感，將其融入與 La Higuera 的會議中，繼續努力，將實地經驗轉化為具體的合作機會。」

在這個動態過程中，兩個組織共同制定了一份專案計畫，包含兩項主要倡議。第一個倡議聚焦於動物健康，旨在提升社區對囊蟲病預防的認識，並強調疫苗接種和驅蟲的重要性。第二個倡議則針對患者醫療數據紀錄方法的缺陷，這一問題源於地方社區缺乏適當的設備和高效的軟體。患者的醫療記錄最初是由社區醫生手工紀錄在紙上，之後才在阿根廷聖達菲辦公室進行數位化處理，導致資訊管理效率低下。該倡議計畫利用百靈佳殷格翰阿根廷資訊中心的數位專業知識，專注於改善此流程，旨在提供更完善的患者照護與追蹤。

儘管 EiR 計畫於 2022 年正式結束，百靈佳殷格翰阿根廷的同仁仍然致力於支持 La Higuera 的工作，並在 2023 年持續推動相關活動。他們深知，自己的日常工作不僅能對社區產生正向影響，還能通過集體努力，搭建商業活動與社會責任之間的橋樑，這也正是 MMH 合作夥伴關係的核心所在。

TO GO FAR, GO TOGETHER

Eduardo Sorlino is an executive in Argentina who activated his colleagues to become changemakers.

Every year, the MMH Executive in Residence Program (EiR) fosters high-impact collaboration between Boehringer Ingelheim executives and system-changing social entrepreneurs (Ashoka Fellows) for a period of six months. During this time, they work remotely to address a challenge critical to the growth of the social entrepreneur’s organization, and at the end of the process, executives are in residence for one to four weeks. The result: a mutual learning experience in which social entrepreneurs can learn about the impact of their solutions and employees gain essential new skills, as well as innovative approaches to apply in their day-to-day work.

Starting a changemaking journey – together!

Eduardo Sorlino, General Manager and Human Pharma Head APUB (Argentina, Paraguay, Uruguay & Bolivia), joined EiR in 2022 and was matched with the Ashoka Fellow Gustavo Farrugia, founder of La Higuera, located in Chaco, a province in the north of Argentina. This organization provides underserved communities with high-quality medical care through a new system that brings together medical expertise, the institutional capacity of universities and public agency, and the active participation of local people in their own healthcare.

Since the beginning, Eduardo decided to expand the limits of the program, which establishes a one-to-one collaboration; he felt the need to impart a collective meaning to this experience. “When I started, I made a decision: I was not going to participate in the program alone, and I invited three collaborators of my team to join me,” he explains.

Diverse team, brighter solutions

To get to know the teams and organizations, the collaboration started with virtual meetings between La Higuera, Boehringer Ingelheim and Ashoka staff. But as Eduardo shares, “The most exciting part was when my colleagues and I travelled to Chaco, where we spent three days working with the organization in the field.”

Following this trip, the group of Boehringer Ingelheim employees, with diverse profiles and areas of expertise, understood the main challenges and needs of the under-served communities they had been working with. This allowed them to identify the opportunities to contribute to addressing these issues. As Ezequiel Pasman, Corporate Affairs Leader APUB, states: “Eduardo aimed for his team not only to gain field experience but also contribute to solving a social problem.”

Cecilia Miranda, Animal Health Communications Manager and Making More Health Leader for South America, is one of the colleagues Eduardo invited to join this collaboration. To her, being able to work with a diverse group of teammates was key to building the projects that support the work of La Higuera: “Having people with   diverse   backgrounds, experiences, and motivations within the team brought different  perspectives; each one of us identified unique opportunities for collaboration to create a bigger positive impact in the community.”

A lasting cross-sectorial collaboration 

“We returned with even more inspiration, which we brought to our virtual and in-office meetings with La Higuera, where we continued our work to transform our experience in the field into concrete opportunities to collaborate,” Eduardo explains.

After this dynamic process, both organizations agreed on a project plan including two main initiatives.The first one, focused on animal health, looks to raise awareness in the community around hydatid disease prevention and reinforce the importance of vaccination and deworming. The second initiative addresses the drawbacks in the current method of recording medical data from patients, which is related to the lack of devices and effective software in the field. Although the patients’ data is gathered on paper by the doctors in rural communities, it’s later digitized in an office based in Santa Fe, another Argentinian province, creating inefficient information management. Leveraging the digital expertise of the IT HUB in Boehringer Ingelheim Argentina, this project aims to improve the process for better care and follow-up of patients. Although the EiR collaboration officially ended in 2022, this group of Boehringer Ingelheim employees from Argentina, remains deeply committed to the work of La Higuera, and continues to implement these projects throughout 2023. They now realize how their daily work can contribute to creating a positive impact on society, and how their collective effort builds bridges between business and social aspects – just like the essence of the Making More Health partnership.