Data Privacy

Boehringer Ingelheim Privacy Policy Statement

Last Updated: July 12, 2022.

We have updated our Privacy Policy Statement (“Privacy Statement”). Our updated Privacy Statement is designed to provide greater transparency into our privacy practices and principles, in a new format that is easier to navigate, read and understand. We continue to treat information you provide to us about yourself (“Personal Data”) with care and respect.

Please Contact Us if you have questions or concerns.

Welcome

Thank you for visiting this Boehringer Ingelheim US (“BI”) website. Your privacy is important to us. To better protect your privacy we provide this notice to explain our practices related to and the choices you can make about the way your information is collected and used by BI in the course of your use of this website or other interactions with us. If you are a California resident, you can learn more about Personal Data we collect from or about you through both your online and offline interactions with BI’s products or services in the Supplemental Notice for California Consumers section by clicking here.

This website and our business change frequently. As a result, at times it may be necessary for us to make changes to this Privacy Statement. BI reserves the right to modify this Privacy Statement at any time without prior notice. Please review this Privacy Statement periodically, and especially before you provide any Personal Data to us. Your continued use of this website after any changes or revisions to this Privacy Statement indicates your agreement with the terms of the revised Privacy Statement.

Contents

What do you mean by "Personal Data"?

For what reasons might I share Personal Data with BI?

What is BI’s policy on Personal Data shared by children under 18 years old?

How does BI’s website automatically collect information from me?

How will BI use the Personal Data I share?

With whom may BI share my Personal Data?

How does BI protect my Personal Data?

How long will BI retain my Personal Data?

Contact Us

Supplementary notice for California residents

What do you mean by "Personal Data"?

Personal Data means any information, in digital, hard copy, or biometric form, that can be used alone or together with other information to directly or indirectly identify a specific living person. Personal Data includes pseudonymized, encrypted, and publicly available Personal Data. It does not include anonymized data.

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For what reasons might I share Personal Data with BI?

You may share Personal Data to receive information, opportunities, updates, or special offers from BI and its business partners. You may also contact us regarding our products or services, or someone may request products or services from us on your behalf. You might seek enrollment in one of our programs or be part of a patient or provider community that we support. In addition, some areas of this website offer interactive content, including patient education and support. Users of this website may choose to provide Personal Data to BI to take advantage of these features.

California residents can learn more about how we may use the Personal Data we collect about or from you in the Supplemental Notice for California Consumers section by clicking here.

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What is BI’s policy on Personal Data shared by children under 18 years old?

BI is committed to protecting the privacy of children. We do not intend to collect Personal Data from children under 18 years old without the express consent of the child’s parent or guardian. If there is reason to believe that a child has provided us with Personal Data without parent or guardian consent, the parent or guardian of that child may Contact Us to request deletion of the data.

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How does BI’s website automatically collect information from me?

To enhance your experience with our website, many of our web pages use cookies or other methods of automatically collecting information from website visitors. Cookies are text files that we place in your computer's browser to store your preferences. The information we gather through cookies and other methods, may become associated with other Personal Data about you if you choose to provide this information to us by, for example, registering with our website. Once you provide our website with Personal Data, this information may be linked to data stored in the cookie or collected about you through other means.

Examples of information we collect automatically through cookies may include:

  • First-party cookie support (whether you allow us to place a cookie on your computer)
  • Visitor ID (provided by a cookie we place on your computer when possible)
  • Date and time of visit
  • Regional and language settings (to determine which country you are in)
  • Operating System (Windows, OS X, Linux, iOS, Android etc.)
  • Browser & Browser Version (Chrome, Internet Explorer, Firefox, Opera, Safari etc.)
  • Screen Resolution (1280x1024, 1024x768, etc.)
  • JavaScript support
  • Java support
  • IP address (your computer’s address on the internet)
  • The title of the page you are viewing
  • The URL of the page you are viewing

Our web pages use both session cookies, which expire when your browser is closed, and persistent cookies, which are stored in your browser until they are erased or expire.

Cookies and other technologies help us understand site usage, such as pages viewed, days and times the site is visited, and frequency of visits, which helps us to improve the content and offerings on our site. We may use this information to personalize your experience on our web pages (i.e. to recognize you by name when you return to our site or save your password in password-protected areas). We also may use this information, alone or in combination with other Personal Data, to offer you programs, products or services.

In addition to the above, BI may use information collected through cookies in order to provide you with relevant advertising and product information of interest after you leave Our website. You can opt-out of that tracking by going to the Network Advertising Initiative’s (NAI) website and opting out of tracking by advertising networks, which may include, but not be limited to Google DoubleClick, AdRoll, and BrightRoll. The NAI’s website can be found here. Please understand that if you decide to opt out, you will still receive advertising online, but it may not be relevant to your interests or targeted based on your internet browsing activity.

We do not currently respond to browsers’ Do Not Track signals with respect to Our Websites and Apps.

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How will BI use the Personal Data I share?

We use Personal Data you provide, in accordance with your indicated preferences, to respond to requests that you make of us. We may also refer to your information to better understand your needs and how to improve our websites, products and services. We may also use the information to contact you, including providing you with information, opportunities, updates, and special offers from BI and our business partners. We also use Personal Data to prepare for and conduct research, monitor the safety and efficacy of our products or services, and comply with legal obligations, regulatory requirements, and our own policies and procedures.

California residents can learn more about how we may use the Personal Data we collect from or about you in the Supplemental Notice for California Consumers section by clicking here.

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With whom may BI share my Personal Data?

BI may share Personal Data with other entities such as our parent company, its affiliates, our business partners and other outside companies for the purposes described in this Privacy Statement.

In addition, BI may share Personal Data about you with other entities in order to:

  • Have third parties provide services on our behalf, in accordance with permissions granted
  • In connection with a sale, reorganization, joint venture, or other related business transaction
  • Administer this site (for example, information you submit may be processed through our web hosting company)
  • Comply with our legal and regulatory obligations, and ensure compliance with the requirements of our policies and procedures (for example, to answer a subpoena)
  • Prevent fraud or physical harm
  • With Your consent or at Your direction or request

We do not disclose Your Personal Data to third parties for purposes of third party marketing and We do not sell your Personal Data.

Since BI is a company acting around the globe, your Personal Data may be transferred across national borders and may be accessed from countries with different laws providing varying degrees of legal protection for your Personal Data. Regardless of where your data may be accessed, BI will undertake commercially reasonable steps to protect your Personal Data and will comply with local laws and regulations pertaining to data collection and use.

California residents can learn more about how we may disclose the Personal Data we collect about or from you in the Supplemental Notice for California Consumers section by clicking here.

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How does BI protect my Personal Data?

BI has implemented reasonable precautions, including technical, physical, and administrative safeguards, to protect Personal Data collected through this website. Please be aware that regardless of the safeguards in place, no organization, including BI, can completely guarantee that your Personal Data are secure from people who might attempt to evade our security measures or intercept transmissions over the Internet. In the event that BI becomes aware that Personal Data submitted on this website has been compromised, BI will take steps to resolve the incident in accordance with applicable laws and regulations.

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How long will BI retain my Personal Data?

BI will only retain your Personal Data for as long as they are necessary to fulfill the purposes for which they are collected or to satisfy a legal obligation imposed on BI. Personal Data that are no longer needed for the above purposes will be deleted or anonymized. In the event BI will retain and use Personal Data for purposes not covered by the original notice, we will provide you with additional notice.

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Contact Us

If you have any questions about Our Privacy Statement, the Online Services or rights you have in connection with your personal information, you may contact Us using Our email us.privacy@boehringer-ingelheim.com or by mail at:

Boehringer Ingelheim USA Corporation 900 Ridgebury Road
Ridgefield, CT 06877
Phone: 1-800-243-0127

Boehringer Ingelheim Animal Health USA Inc. 3239 Satellite Blvd NW
Duluth, GA 30096
Phone: 1-800-325-9167

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BI Privacy Policy
Supplemental Notice for California Consumers
Last Updated July 12, 2022
Why?

The California Consumer Privacy Act of 2018 (CCPA) gives California residents the right to know what Personal Information BI collects about them, including whether it is being sold or disclosed to third parties. The CCPA also grants certain rights to California residents, including the right to delete their Personal Information (subject to certain exceptions) and the right to prevent BI from selling their Personal Information. Companies are prohibited from retaliating or discriminating against consumers for exercising their rights under the CCPA.

All companies need to collect and share consumers’ Personal Information for everyday business purposes, marketing, and maintenance of the safety, security, and integrity of their websites and other assets, among other reasons. This Supplemental Notice provides the information required under the CCPA and applies to both BI’s online and offline activities. For more information about how we collect, use, and share information through our websites and online services, please review our BI Privacy Policy.

What?

The types of Personal Information we collect, disclose, and sell depends on your relationship and interaction with BI. Please review the Consumer Type below that applies to your relationship or interaction with BI to learn about the categories of Personal Information we have collected about you in the preceding 12 months, along with the categories of sources from which the Personal Information was collected, the purpose for collecting or selling the Personal Information, the categories of third parties with whom we share the Personal Information, and if we sell the information, the categories of third parties to whom we sell it. If you interact with BI in more than one way, please review each Consumer Type below that applies to you in order to learn about the Personal Information we collect and how we use and share it in connection with each particular relationship.

In addition to the purposes for collecting and sharing Personal Information described under each Consumer Type below, BI collects and discloses any and all Personal Information (regardless of your relationship or interaction with us) as necessary or appropriate to: comply with laws and regulations; monitor, investigate potential breaches of, and enforce compliance with BI policies and procedures and legal and regulatory requirements; comply with civil, criminal, judicial, or regulatory inquiries, investigations, subpoenas, or summons; and exercise or defend the legal rights of BI and its employees, affiliates, customers, contractors, and agents.

Personal Information

In this Supplemental Notice, “Personal Information” (or “PI”) means any information that identifies, relates to, describes, or is capable of being associated with you or your household, whether directly or indirectly. In the charts below, we use the following Categories of Personal Information to describe the Personal Information we collect, use, and share about consumers:

Biometric Information

Biometric information, including an individual’s physiological, biological, or behavioral characteristics (including DNA) to the extent it can be used to establish individual identity. Biometric information consists of, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template (such as a faceprint, a minutiae template, or a voiceprint) can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

Commercial Information

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Education Information

An individual’s education information, including academic information and records.

Electronic and Sensory Data

Audio, electronic, visual, thermal, olfactory, or similar information (e.g., a recording of a customer service call or profile photograph).

Financial Information

Financial information, including bank account number, credit or debit card number, or other financial information.

Identifiers

Identifiers, such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol (IP) address, phone number, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

Inferences

Inferences drawn from any of the information listed above to create a profile about an individual reflecting the individual’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. (e.g., predications about an individual’s preferences or tendencies).

Health Insurance Information

Health insurance information, including an individual’s insurance policy number or subscriber identification number, any unique identifier used by a health insurer to identify the individual, or any information in the individual’s application and claims history.

Geolocation Data

An individual’s precise geolocation data.

Medical Information

Medical information, including any information in possession of or derived from a healthcare provider, healthcare service plan, pharmaceutical company, or contractor regarding an individual’s medical history, mental or physical condition, or treatment.

Network Activity Data

Internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.

Professional Information

An individual’s professional or employment-related information.

Protected Characteristics

Characteristics of protected classifications under California or federal law, such as race, gender, physical or mental disability, and religion.

Written Signature

An individual’s written signature.

Your Rights

If you are a California resident, you have the following rights under the CCPA with respect to your Personal Information:

  • Right to Notice. Before or at the time we collect Personal Information from you, you have the right to receive notice of the Personal Information to be collected and the purposes for which we use it. This Supplemental Notice is intended to satisfy this requirement.

    • You also have the right to request that we disclose to you the categories of Personal Information we have collected about you in the preceding 12 months, along with the categories of sources from which the Personal Information was collected, the purpose for collecting or selling the Personal Information, the categories of third parties with whom we shared the Personal Information, and the categories of third parties with whom we sold the Personal Information.

  • Right of Access. You have the right to request that we disclose or provide you with access to the specific pieces of Personal Information we have collected about you in the preceding 12 months.

  • Right to Deletion. You have the right to request that we delete the Personal Information we collect from you. However, in certain situations we are not required to delete your Personal Information, such as when the information is necessary in order to complete the transaction for which the Personal Information was collected, to provide a good or service requested by you, to comply with a legal obligation, to engage in research, to secure our websites or other online services, or to otherwise use your Personal Information internally in a lawful manner that is compatible with the context in which you provided the information.

  • Right to Opt-Out of the Sale of Personal Information. If BI sells your Personal Information to third parties, you have the right, at any time, to direct us not to sell your Personal Information. To exercise this right, please click on the “Do Not Sell My Personal Information” button below or on any BI webpage where the button is present. BI does not sell the Personal Information of minors under 16 years of age without affirmative authorization.

  • Right Not to Be Subject to Discrimination. You have the right to be free from discrimination or retaliation for exercising any of your rights under the CCPA as described above.

You can exercise your rights by emailing us.privacy@boehringer-ingelheim.com or please click here.

VERIFICATION: We value the security and confidentiality of your Personal Data. Therefore, if you exercise your right to notice, right of access, or right to deletion, we must first verify your identify to make sure that you are the person about whom we have collected Personal Data. We verify every request carefully.

  • When you submit a request, please indicate the specific reason why you are contacting us.

  • Along with your request, we ask that you log into your account with us and submit this request through our “Submit a Request” page; provide a copy of government-issued ID; identify a recent purchase made with a credit card you have on file with us for verification purposes.

  • When all of your household members jointly submit a request, we ask that each of you provide us with the information requested above.

You may also authorize someone else to submit these requests on your behalf. To do so, you may designate directly with us another person who may act on your behalf by providing us with a notarized copy of power of attorney, or ask the authorized agent to provide us with a copy of your written permission and a scanned copy of their own government-issued ID.

Contact Us

Email mail us at us.privacy@boehringer-ingelheim.com to contact us with questions regarding this Supplemental Notice. California residents who are unable to review or access this Supplemental Notice due to a disability may contact us to request access this Supplemental Notice an alternative format.

 

Patients and Caregivers

Categories of PI Collected
Sources of PI
Purposes for Collecting or Sharing PI
Third Parties to Whom We Disclose PI
Third Parties to Whom We Sell PI

Identifiers, Health Insurance Information, Financial Information, Medical Information, Protected Characteristics, Commercial Information, Network Activity Data, Geolocation Data, Electronic and Sensory Data, Professional Information, Education Information, Written Signature, Inferences

Directly from consumer or consumer’s caregiver

A consumer’s healthcare provider or health insurance provider

Publicly available sources

Commercial sources, including third parties that aggregate and sell data

To administer BI websites

To contact consumers and provide consumers with information, opportunities, updates, or special offers from BI and its business partners

To contract with service providers

To evaluate eligibility for BI programs and services

To manage attendance at events and activities we host or sponsor

To manage access to and protect our facilities and physical locations

To meet legal requirements and ensure compliance with BI policies and procedures

To monitor and improve BI’s websites, products, and services, including monitoring the safety and efficacy of our products

To plan and manage business activities, including management of consumer relationships and BI personnel that interact with consumers

To prepare for and conduct research related to medical conditions, treatments, and therapies

To prevent fraud or physical harm

To provide consumers with products or services that a consumer or consumer’s healthcare provider requests from us

To respond to requests from consumers

With the consumer’s permission, to include information about the consumer in marketing materials or at events, and to prepare, evaluate, and distribute or conduct those materials or events

Service Providers

Government Entities

The consumer’s healthcare provider or pharmacy

The consumer’s health insurance provider or administrator

In the case of marketing materials or events in or at which the consumer has consented to appear, the general public

We share inferences, network activity data, IP addresses, commercial information, and other online identifiers with marketing vendors to provide consumers with online advertising that is more relevant.

We sell and disclose deidentified patient information derived from patient information that was originally collected, created, transmitted, or maintained by an entity regulated by the Health Insurance Portability and Accountability Act (HIPAA), the Confidentiality Of Medical Information Act (CMIA), or the Federal Policy for the Protection of Human Subjects, also known as the Common Rule. Such information was either deidentified pursuant to the HIPAA expert determination method, as described in 45 C.F.R. § 164.514(b)(1) or the HIPAA safe harbor method, as described in 45 C.F.R. § 164.514(b)(2).


Healthcare Providers

Categories of PI Collected
Sources of PI
Purposes for Collecting or Sharing PI
Third Parties to Whom We Disclose PI
Third Parties to Whom We Sell PI

Identifiers, Protected Characteristics, Commercial Information, Network Activity Data, Electronic and Sensory Data, Professional Information, Education Information, Written Signature, Inferences

Directly from consumer or the consumer’s patient

Publicly available sources

Commercial sources, including third parties that aggregate and sell data

To administer BI websites

To contact consumers and provide consumers with information, opportunities, updates, or special offers from BI and its business partners

To identify and recruit subject matter experts, spokespersons, and other professionals

To improve BI’s websites, products, and services, including monitoring the safety and efficacy of our products

To manage attendance at events and activities we host or sponsor

To manage access to and protect our facilities and physical locations

To meet legal requirements and ensure compliance with BI policies and procedures

To plan and manage business activities, including management of consumer relationships and BI personnel that interact with consumers

To prepare for and conduct research related to medical conditions, treatments, and therapies

To prevent fraud or physical harm

To provide a consumer or a consumer’s patient with products or services that a consumer or a consumer’s patient requests from us

To respond to requests from consumers

To support, collect and monitor publications, presentations, posters, and other media about BI, its products, and associated research

With the consumer’s permission, to include information about the consumer in marketing materials or at events, and to prepare, evaluate, and distribute or conduct those materials or events

Service Providers

Government Entities

A patient’s other health care providers or pharmacy

A patient’s health insurance provider or administrator

In the case of marketing materials or events in or at which the consumer has consented to appear, the general public

We share inferences, network activity data, IP addresses, commercial information, and other online identifiers with marketing vendors to provide consumers with online advertising that is more relevant.


Website Users, Grant Applicants and Recipients, and Others

Categories of PI Collected
Sources of PI
Purposes for Collecting or Sharing PI
Third Parties to Whom We Disclose PI
Third Parties to Whom We Sell PI
Identifiers, Financial Information, Medical Information, Protected Characteristics, Network Activity Data, Electronic and Sensory Data, Professional Information, Education Information, Written Signature, Inferences Directly from consumer To administer BI websites

To contact consumers and provide consumers with information, updates, opportunities, or special offers from BI and its business partners

To evaluate eligibility for BI programs and services

To improve BI’s websites, products, and services, including monitoring the safety and efficacy of our products

To manage attendance at events and activities we host or sponsor

To meet legal requirements and ensure compliance with BI policies and procedures

To plan and manage business activities, including management of consumer relationships and BI personnel that interact with consumers

To prepare for and conduct research related to medical conditions, treatments, and therapies

To prevent fraud or physical harm

To provide a consumer with products or services that the consumer requests from us
Service Providers

Government Entities
We share inferences, network activity data, IP addresses, other online identifiers, and associated information with marketing vendors to provide consumers with online advertising that is more relevant

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